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Our showroom in Downtown Montreal is in the heart of the city’s central business district, with restaurants, museums, art galleries and shopping all close by. Located near Mary, Queen of the World Cathedral and Dorchester Square, the showroom is easily reached by rail and Metro.
Book an appointment to visit our Montreal showroom, where our Jewellery Experts will introduce you to our collection in a relaxed, no pressure environment.
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Visit the Austen & Blake showroom in Montreal for an experience that’s built around you. Whether you’re looking for a custom-made engagement ring, a meaningful gift for a special occasion or a statement piece to add to your own collection, our Jewellery Experts will help you create something unique.
When you visit us in person, you’ll have the chance to try on samples from our collection and get a feel for the different carat weights, with Jewellery Experts on hand to answer all your questions and guide you every step of the way.
Read moreBook a free consultation with one of our Jewellery Experts to start your diamond journey.
Book an appointmentBook a free consultation with one of our jewellery experts today or browse our engagement rings, diamond rings, and wedding rings online.
We are transparent about costs and lead times. Our customers save up to 60% compared to traditional jewellers with us.
We create a unique piece of jewellery with you, not sell a pre-made product to you.
We help you build the best design for your needs, taste and vision with expert advice online and in store.
All our diamonds and gemstones comply with international standards of sustainability and are independently certified.
Come see us in one of our stores. Our Jewelry Experts are here to help.
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We are confident that your order will be safe as we use the leading, most-trusted delivery companies. For further peace of mind, your jewellery is insured in the event of loss, theft or damage, until it is signed for.
If for any reason, you wish to return your order, it is your responsibility to insure your jewellery during transit. Unfortunately, we do not accept any responsibility for any items that are lost during transit when they are being returned.
If you would like to discuss this matter further, contact us on +1 (800) 615 1345.
Of course! Simply contact our customer care team or submit an online form if you wish to make an appointment.
If you would like to learn more about our jewellery valuation report, contact us on +1 (800) 615 1345.
Your order will arrive in plain and discreet packaging to minimise the risk of theft. This is in accordance with our secure packaging in transit policy, where our external packaging makes no reference to our brand name or the type of item that is inside. Don’t worry though, your order will be beautifully packaged on the inside!
If you require any assistance, contact us on +1 (800) 615 1345.
For orders delivered to Canada, we offer free delivery with DHL on orders of $750 or over. A delivery fee of $50 applies to orders delivered to Canada when the order value is under $750. All parcels require a signature at the time of delivery and are fully insured until they are signed for.
If you would like to discuss this in more detail, contact us on +1 (800) 615 1345.
We want you to feel confident about purchasing with us, which is why our 30 days return policy gives you plenty of time to return your order if you're unhappy. Your item(s) must be in an unworn and pristine condition for a full refund or exchange and with the original tag attached or alongside the product.
All returns will be assessed by our operations team prior to being accepted. Assessment usually takes between 7-10 days to be processed. Engraved items cannot be returned for credit or exchanged. Bespoke and special orders are not eligible for return or exchange. Resized items are not eligible for return or exchange. Read more here.
Still have questions? Our experts are here to assist you.
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