Need help finding your or partner's ring size?
Planning a secret proposal takes a lot of patience and skill. Finding out your partner’s ring size is about using a lot of different tools and techniques in order to make sure it’s ready for the special day.
Don’t worry; sizing your partner’s ring is something you don’t have to do alone as there’s plenty of assistance along the way.
Here, we share four ways to help you order the right ring size.
Fill out the form below to request a free ring sizer. To use, slip it on the finger you'd like to measure and adjust until comfortable. While sizing may not be completely accurate, it should help give you a very good estimate.
If you're in a hurry and looking for help on how to measure you ring size at home, make sure you take a look at our handy guide. Click the button below to download the full guide. You’ll need a printer and the ring you’d like to measure.
The standard timeframe for repairs is 10—14 working days. If you need to send your item for repair, please contact our Customer Care Team. In the unlikely event that there is a manufacturing fault, our Lifetime Manufacturing Guarantee means we’ll fix your jewelry free of charge. We will assess your jewelry once it’s been received and you’ll be contacted should any charges apply.
If an item must be remade, please allow 2—4 weeks for the process to be completed. For more information about repairs, please email service@austenblake.ca or call +1 (800) 615 1345 to speak with our team.
Plenty of people don’t get the size exactly right on the first time so there’s no need to panic—it happens all the time. It’s just a simple case of sending the ring off for a resizing in order to get the perfect fit. We offer a free one time ring re-sizing service for most products bought from us, covered for 30 days from dispatch (and only if the ring is unused and is still in pristine condition). Please note that full eternity rings and bespoke items cannot be resized, owing to the complexity of the designs.
If there’s any additional resizing that needs to be done after our one-time 30 day period, additional charges will apply. This can be as little as $69 depending on the design. Delivery and insurance charges will apply in order to send the ring to us and back.
If you have any questions about ring sizing and resizing, feel free to contact us. We're here to help!
+1 (800) 615 1345Still have questions? Our experts are here to assist you.
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